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Below, you will find a list of answers to our most frequently asked questions. If your question is not answered here, you may contact us.
Answers:
How do I place an ad?
You will first need to register to place an ad. Once registered, you can login and select "place an ad" from your user menu. Top
How much does an ad cost?
Standard Photo Ads are FREE! The rates for optional ad features are listed on our "Rates" page. Top
I don't see a sub-category that fits my listing?
You have 3 options. 1) Place the ad in the main category. 2) Place the ad in "other", or 3) Contact Us and we can add the category for you!Top
Can I include a photo in my ad?
Yes. Every ad comes with up to 2 photos. You can ad up to 2 more for $1 per photo to maximum of 4 per ad. Top
Can I make changes to my ad or photos?
Yes. Once you log in, choose "edit ad" from the user menu. Top
Can I renew my ad?
Yes. You will receive an email when your ad is about to expire. You may renew your ad at this time or simply let it expire. Renewal is FREE. Top
How do I change my info or password?
Once logged in, select "profile" on the user menu. Top
Do I have to give you my address and phone number?
Yes. Placing an ad on Monster Machinery is essentially a sales transaction. In the unlikely event of a billing discrepancy, we must have this information to verify your identity and account. Top
Do you sell or share my registration info?
Absolutely Not! Your info is NEVER used for any reason other than to verify your account. You read more details on this by visiting our "Privacy Policy" page. Top
I can't remember my user name or password!
Select "lost password" from the top menu. Here you will enter the email address you listed when you registered and your login info will be emailed to you. Top
How do users respond to my ad?
Once logged in, select "messaging" from the user menu. Here, you will have several options in how you choose to receive and reply to responses. A link will be provided in your ad directing the user to the contact method of choice. Top
Can I talk to a "real" person to get help?
Absolutely! Our staff would be happy to hear from you! (8am - 10pm daily, intended for use by registered users only. All others please contact us) Top |